Let’s work together

Would you like to get a quote for your custom order? Fill this form out and I will get back to you as soon as possible!

Due to me moving in the next few months I am not actively taking anymore custom orders. However, I am planning to start again once I relocate.

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If you would like a quote or put yourself on a custom orders waiting list please submit your request below!

See you soon in September !

Name

First Name

Last Name

What item where you interested in?

Explain in as much detail as possible, please include your budget. For more info check the FAQs below.

How did you hear about us?

Preferred Date

Custom order will not be ready before 5 weeks.

YYYY

Expectations

Quotes are not binding contracts, therefore you are not required to make a payment. This also means that by submitting this form you are NOT placing an order. The custom order will be considered placed after both parties agree on the custom order and after the customer pays in full with a secured payment link that I will send in an email. As of now I am not taking custom orders with a set deadline. Viola Leder Ceramics reserves the right to deny any custom orders, based on personal decisions that may not be disclosed to the customer. For more information please visit my terms and conditions. You understand that Viola uses her time to make quotes and sketches prior to the payment, in order to respect Viola's time you will be considerate of that. If you abuse this free service, Viola may refuse any of your requests in the future.

I understand and I agree to all of this.

custom FAQs

Prices will be discussed based on your idea, as a general rules my customs starts at 150$, but if your idea is very simple I can do occasionally smaller budget items
Right now the timeline is unsure. A of now March 2025, I’m prepare to move this summer, and I am not guaranteeing any timelines.
Please reach out for more info at
violalederceramics@gmail.com
Upon submitting this form, you can expect to receive a detailed quote. I will make every effort to provide you with a price estimate for the requested item.
After that you will receive a sketch. Minor changes from the first sketch can be done but I will not make multiple designs for a custom work.
This quote can also be considered a consultation, I may ask you clarifications and send you more than one options to choose from. This is also the time for ask me all the questions that you may have.
During this phase I will NOT send you any sketch of your item.
Established customers can pay 50% upfront, and 50% when the item is ready to ship.
If you did not established a history of purchases with me you will need to pay in full when the order is placed.
I absolutely do no give refunds on customs after 24h of payment.
I will consider your payment forfeited if you change your mind on the order placed.
In case of the item braking during shipping and you can provide PROOF within 24h of the time the tracking is saying “delivered”, and I will decide case to case if to issue a refund or make another item for you for free.
Mishandling of the item you receive will not grant you a refund.

Let’s work together

custom FAQs

How much is a custom mug?

Time line

Quote Vs Final Sketch

What should I expect from the quote?

When to pay a Design fee

Refund on customs